The following topics provide information about responding to Requests for proposals (RFP) and Request for quotes (RFQ), contacting customers and offering solutions, and closing and implementing deals with customers.

Respond to RFQ/RFP

Contact customer and gather requirements

Offer a solution to the customer

Close a deal and implement

Make the sale business process component forms

The following table lists the forms that support the Make the sale business process component. The table entries are organized by business process component task and then alphabetically by form name.

Note Note

Some forms in the following table require information or parameter settings to navigate to them.


Business process component task

Form name

Usage

Contact customer and gather requirements

Customer groups

Use this form to create groupings of customers that share key parameters.

Customers

Use this form to create or view customer records.