The following topics provide information about how to find new customers by assigning and qualifying leads, contacting prospects, up selling to existing customers, and reporting and tracking your sales opportunities.

Qualify leads

Assign lead records

Contact new prospects

Up sell to existing customers

Report and track sales opportunities

Generate sales business process component forms

The following table lists the forms that support the Generate sales business process component. The table entries are organized by business process component task and then alphabetically by form name.

Note Note

Some forms in the following table require information or parameter settings to navigate to them.


Business process component task

Form name

Usage

Qualify leads

Alternative quotations

Use this form to create alternative quotations for potential customers.

Confirm quotation

Use this form to confirm a quotation.

Lead qualifying process

Use this form to qualify or disqualify a lead.

Leads

Use this form to fine leads to qualify.

Mass create quotations

Use this form to create multiple quotations at the same time.

Print management setup

Use this form to specify the footer text to be included on a quotation.

Sales quotation

Use this form to create or view a sales quotation or to copy an existing quotation.

Send quotation

Use this form to send a quotation for confirmation.

Template groups

Use this form to create quotation template groups.

Contact new prospects

Business relations

Use this form to send documents to a contact person or an e-mail group.

Call list

Use this form to send documents to a contact person or an e-mail group.

Campaigns

Use this form to send documents to a contact person or an e-mail group.

Telemarketing

Use this form to send documents to a contact person or an e-mail group.

Up sell to an existing customer

Price simulation

Use this form to create a price simulation.

Sales quotation

Use this form to create a quotation header price simulation or a single line item price simulation.