Service agreement lines can be copied to another service agreement or to a service order.
Copy lines from one service agreement to another
-
Click > .
-
Select a service agreement.
-
Click and select the submenu item .
-
Select the service agreement to where you want to copy service agreement lines.
-
Clear the or check boxes if you do not want to include the service object or service task relations that are attached to the service agreement lines that you copy.
-
Click the button and, in the appropriate field, select the service agreement from where you want to copy service agreement lines.
Note |
---|
If you leave the fields blank, you do not delimit the copy job and you copy all existing service agreement lines to the current service agreement. |
Copy lines from a service agreement to a service order
-
Click > .
-
Select a service order.
-
Click and select the submenu item .
-
Clear the or check boxes if you do not want to include service object or service task relations which are attached to the service agreement lines that you copy.
-
Click the button and, in the appropriate field, select the service agreement from where you want to copy service agreement lines.
Note |
---|
If you leave the fields blank, you do not delimit the copy job and you copy the lines form the attached service agreement to the current service order. |