The following topics provide information about assigning sales territories, defining a sales process, establishing targets, and monitoring the progress of your company's sales.
Manage sales force business process component forms
The following table lists the forms that support the manage sales force business process component. The table entries are organized by business process component task and then alphabetically by form name.
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Some forms in the following table require information or parameter settings to navigate to them. |
Business process component task |
Form name |
Usage |
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Define sales processes |
Document type |
Use this form to view or create document types. |
Documents |
Use this form to attach documents to an entity record in CRM. |
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Encyclopedia |
Use this form to collect links, file paths, and files from various stored locations. |
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Encyclopedia items |
Use this form to create encyclopedia item folders. |
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Management statistics |
Use this form to view sales management statistics in a graph form. |
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Queries |
Use this form to create and store queries. |
|
Establish sales targets |
Leads |
Use this form to qualify a lead record into an opportunity or customer record. |
Opportunities |
Use this form to view, create, or edit an opportunity record. |
|
Sales target |
Use this form to create sales targets. |
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Monitor sales progress |
Opportunities |
Use this form to view the progress of an opportunity record. |
Sales quotation |
Use this form to view the status of an opportunity's sales quotation. |