Click Accounts receivable> Reports> Return orders> Return statistics rankingto open the Return statistics rankingform.

In the Viewarea, select the criteria by which you want to view return statistics:

• Reason codes

• Disposition code

• Customer

• Item

If you want to view a different number of records on the report than the default, edit the value in the Number of recordsfield.

Enter the period of time for which you want to view records in the Date intervalsarea.

If you want to further restrict the set of records that form the basis of the report, such as choosing to view only reports for customers from a particular country, click the Selectbutton. For more information, see Add additional tables to advanced queries.

If you want to change whether this document is sent to screen, e-mail recipient, file, print archive, or printer, click the Optionsbutton to open the Printform.

After you finish configuring the report, click OK.