You can synchronize your contacts, tasks, appointments, and activities between Microsoft Dynamics AX and Microsoft Office Outlook.

Synchronize contacts, appointments, and tasks

Click CRM> Periodic> Microsoft Office Outlook synchronization> Synchronize database.
Select the check boxes to synchronize Contacts, Tasks, or Appointments.
If you are synchronizing your appointments, enter a From dateand a To date.
If you have already synchronized but want to force another synchronization, select the Force synchronizationcheck box.

Synchronize private appointments, tasks, and recurring tasks

Click the CRM> Setup> Employee> Microsoft Office Outlooktab.
Select the check boxes in the Microsoft Office Outlooksection to synchronize your private tasks and appointments and your recurring appointments.

NoteImportant considerations about synchronization:

Group activities are synchronized for Microsoft Outlook appointments but not for tasks. Appointment attendees are synchronized, but task assignees are not synchronized.
Group activities are only synchronized between Microsoft Dynamics AX and Microsoft Outlook if the organizer activity is synchronized. For group activities, the organizer activity should first be synchronized and then either Microsoft Dynamics AX or Microsoft Outlook will create or update the attendee activities. If the organizer does not synchronize, then the attendee activities are not synchronized either.
The current version of the synchronization between Microsoft Dynamics AX and Microsoft Outlook is not designed to work when the client and the server are operating in different time zones.
Recurring activities are synchronized.