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Use this form to create and maintain reason codes. Reason codes are used to explain changes to a service stage. For example, you might want to know why a service order was canceled.

To prompt users for a reason code when they change service order stages, select the check box on the form.

Tasks that use this form

Navigating the form

The following tables provide descriptions for the controls in this form.

Tabs

Tab

Description

Overview tab

View and modify stage reason codes and their descriptions.

General tab

View and modify the description of a selected stage reason code.

Fields

Field

Description

Type the reason code identification.

Type a description for the reason code.

See Also