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Use this form to create and maintain reason codes. Reason codes are used to explain changes to a service stage. For example, you might want to know why a service order was canceled.
To prompt users for a reason code when they change service order stages, select the check box on the form.
Tasks that use this form
Navigating the form
The following tables provide descriptions for the controls in this form.
Tabs
Tab |
Description |
---|---|
View and modify stage reason codes and their descriptions. |
|
View and modify the description of a selected stage reason code. |
Fields
Field |
Description |
---|---|
|
Type the reason code identification. |
|
Type a description for the reason code. |