Use this form to view the reason codes assigned to the various stages of a service order, such as Planning, In Progress, Closed, or other service stages you define. You can also use this form to add a reason code for a particular stage manually and to delete incorrect stage reason codes.
Tasks that use this form
Navigating the form
The following table provides descriptions for the controls in this form.
Fields
Field |
Description |
---|---|
|
Select a reason code for the current stage. |
|
View the service order identifier. |
|
Enter a brief note to describe this transaction.. |
|
The action that created a stage reason. The following types are created:
|
|
The current service order stage. |