You can suspend service agreements and stop individual service agreement lines.
If you select the check box on a service agreement, you cannot:
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Create service orders automatically or manually from the service agreement.
If you select the check box on a service agreement line, you cannot:
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Create service orders automatically or manually from the service agreement line.
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Copy the service agreement line into another service agreement or service order.
Note
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If a service agreement is suspended, all the attached lines are stopped regardless of their individual status. |
