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Use this form to troubleshoot problems with information regarding sales orders, sales order lines, and shipments. This form is available only if the configuration key is selected.

Navigating the form

The following tables provide descriptions for the controls in this form.

Tabs

Tab

Description

View information about sales orders.

View information about sales order lines.

View information about shipments.

Fields

Field

Description

The identifier for the sales order.

The customer account that is associated with the sales order.

The invoice account that is associated with the sales order.

The status of the sales order.

The currency code that is associated with the sales order.

The identifier for the item that is associated with the sales order line.

The quantity sold, in sales units.

The unit in which the item is sold, such as Eachor Case.

The price per sales unit.

The extended price for the sales order line.

The description of the item.

If selected, return address information is not printed on documents.

The identifier for the sales order.

The identifier for the packing slip.

The identifier for the warehouse.

The customer account that is associated with the shipment.

The customer's company name.

The customer's reference number, such as a purchase order number.

The identification of the shipping carrier service that is used for the selected shipment.

If a carrier code was not specified for the sales order, the mode of delivery is displayed, instead.

If selected, the customer is charged for freight.

If selected, the customer is charged for ancillary fees.

If selected, the customer is charged for fuel surcharges.

If selected, the shipment is to be delivered on a Saturday.

If selected, the shipment is to be delivered to a residential area. Additional shipping charges may apply.

The total value of the goods that are included in the selected shipping request.

If selected, the C.O.D. amount is to be collected from the customer by the shipping carrier.

Note Note

This field applies only to shipping requests that are processed using warehouse management.


If selected, the shipping charge will be collected from an account that your customer provides.

Your customer's account number that will be charged for the shipping charges.

If selected, the shipping charge is to be collected directly from a third party (other than the customer) by the shipping carrier.

The account number that the shipping carrier assigns to the third party. This is the account that is charged if the check box is selected. If no account number is specified, the shipment charges are considered C.O.D.

The e-mail addresses to send shipment notifications to.

The telephone number for the delivery contact.

The weight of the selected shipment. This information typically comes from the scale that is attached to the shipping carrier software.

The unit of measure for the shipment, for example kilogram or pound.

The company name of the shipping carrier in Microsoft Dynamics AX.

The account code for the shipping carrier in Microsoft Dynamics AX.

The index number that is assigned by the shipping carrier software to the shipping company for the selected shipment.

This number is assigned to the service by the shipping carrier software.

Note Note

This field applies only to shipping requests that are processed using Kewill ClipperShip shipping carrier software.


See Also