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Use this form to create symptom area codes that are used in repair lines for service objects. Symptom areas are used to group symptom codes and to list areas of malfunction based on customers' descriptions of problems.

Example

A customer brings an automobile to your repair shop and reports several issues, which you list as symptom areas:

  • When the brakes are applied, the car makes a noise and the steering wheel shakes. You add Brakesas a symptom area.

  • The car shakes while turning corners. You add Steering problemsas a symptom area.

Navigating the form

The following tables provide descriptions for the controls in this form.

Buttons

Button

Description

Open the form, which you can use to define symptom codes that are associated with symptom areas.

Fields

Field

Description

Type the symptom area identification.

Type the symptom area description.

See Also