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Use this form to create, edit, and view a nonconformance. A nonconformance describes an item that does not comply with predefined performance or quality standards.

Examples

You receive an item on a purchase order, and some of the material is defective. You create a nonconformance record for the defective material.

Navigating the form

The following tables provide descriptions for the controls in this form.

Tabs

Tab

Description

View or edit nonconformance records.

View or edit the details for a selected nonconformance record.

View or edit the reference information for a selected nonconformance record.

View or edit the dimensions about the item that is associated with the selected nonconformance record.

Buttons

Button

Description

Define or view the operations that are required to correct an approved nonconformance.

Define or view the corrections for an approved nonconformance.

Select whether to approve, refuse, close, or reopen the selected nonconformance, to change the nonconformance type, to create a related nonconformance, or to identify related nonconformances.

Approve the selected nonconformance. A correction, and related operations, can only be created for an approved nonconformance.

Refuse the selected nonconformance.

Close the selected nonconformance.

Reopen the selected nonconformance.

Create a related nonconformance for the selected nonconformance.

Relate the selected nonconformance to another nonconformance.

Change the nonconformance type for the selected nonconformance.

Select whether to view nonconformance references, nonconformance history, and quality orders for the selected nonconformance.

Display nonconformance references for the selected nonconformance.

Display the referenced information for a selected nonconformance.

Display the quality orders that are related to the selected nonconformance.

Display the nonconformance history for the selected nonconformance.

Select whether to print a nonconformance report, a correction report, or a nonconformance tag for the selected nonconformance.

Print a nonconformance report.

Print a correction report.

Print a nonconformance tag.

Select the inventory dimensions that should be displayed.

Fields

Field

Description

View the identifier that is assigned to the nonconformance record.

View the type of nonconformance, which can be one of the following types: Customer, Internal, Production, Service request, or Vendor.

View or select the problem type that describes the reason for the nonconformance.

View the date on which the nonconformance was created, or override the date.

View the employee who created the nonconformance.

View the employee who was assigned to the nonconformance at the time that it was created.

View the item number that is assigned to the nonconformance.

Select whether the nonconformance is for informational purposes only, which means that no further action is required.

View the approval status of the nonconformance. The status can be new, approved or refused. A separate check box indicates whether the nonconformance has been closed.

View whether the nonconformance has been closed.

View the employee identifier for the user who approved the nonconformance.

Select or view the quarantine zone for the tagged item. The quarantine zone is displayed on a nonconformance tag to guide the disposition of defective material.

Select or view whether the quarantine type is restricted usage or unusable. The quarantine type is displayed on a nonconformance tag to guide the disposition of defective material.

Select or view whether the nonconformance requires priority handling. For example, if a customer is awaiting a decision on a priority order, you can select to rush the handling.

View the identifier of the related quality order.

The check box indicates whether other nonconformances have been linked to the selected nonconformance record.

The check box indicates whether the selected nonconformance has been linked to another nonconformance record.

Select or view the identifier of a nonconformance. This nonconformance usually contains the details of any corrective action collectively for all its related nonconformances.

View the total costs for handling and resolving the nonconformance. The costs reflect the items, miscellaneous charges, and time sheet labor hours that were required for the operations that are related to the nonconformance.

View the customer account number for the sales order that is associated with the nonconformance.

View the vendor account number for the purchase order that is associated with the nonconformance.

View the reference number for the nonconformance that was assigned when the nonconformance was created. For example, the reference number can reflect the selected quality order for a nonconformance type of internal.

View the reference lot for the nonconformance that was assigned when the nonconformance was created.

View or select the unit of measure for the item.

View or enter the defective quantity for the nonconformance. The defective quantity is initially assigned when the nonconformance is created.

See Also