> > >

Use this form to create service task relations by attaching one or more service tasks to the selected service agreement or service order.

After you create a service task relation, you can attach a reference to the service task on the service agreement or service order lines.

Tasks that use this form

Navigating the form

The following tables provide descriptions for the controls in this form.

Tabs

Tab

Description

Overview tab

Select the service task to attach to the service order or service agreement.

General tab

View the service object identification and description for the selected relation and the service agreement or service order for which the relation was created.

Type internal and external notes for the selected service task relation.

Fields

Field

Description

Select the service task to attach to the service order or service agreement.

View the service task description. The description is inserted automatically when you select a service task.

View the relation table type.

Type an internal description of the service task. This description is not printed on any externally communicated documents.

Note Note

If you modify the internal note from a service order, a new service task relation is created automatically. The new service task relation is visible only from that service order. The original service task relation on the service agreement is not changed.


Type an external description of the service task. This description is printed on both internal and external documentation about the service task.

Note Note

If you modify the external note from a service order, a new service task relation is created automatically. The new service task relation is visible only from that service order. The original service task relation on the service agreement is not changed.


See Also