When a customer returns purchased goods, you can create a sales credit note. The number of the original posted invoice that is associated with the credit note can be printed in a report.

  1. Click Accounts receivable> Common Forms> Sales Order Details.

  2. Press CTRL+N to create a new sales order, and enter the required details.

  3. Click Posting> Invoiceto open the Posting invoiceform and post the invoice.

  4. Click Functions> Create credit noteto open the Create credit noteform.

  5. Select the Select allcheck box to select the lines that the credit note is to be created for.

  6. In the Quantityfield, enter the revised quantity.

  7. Click OK.

    Note Note

    The invoice number that was created when the invoice was first posted is displayed in the Invoice originalsfield on the Setuptab of the Sales orderform.

  8. In the Sales orderform, click Posting> Invoiceto open the Posting invoiceform.

  9. Select the Print invoicecheck box, and then click OKto print the invoice.

See Also