When a customer makes a claim for tax reimbursement, you must create a sales tax correction transaction.
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Click General ledger> Journals> General journalto open the Journalform.
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Press CTRL+N to create a new journal.
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Click Linesto open the Journal voucherform.
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In the Accountfield, select the sales tax account.
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In the Debitfield, enter the amount of sales tax to be reimbursed.
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In the Currencyfield, select the currency of the transaction.
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In the Offset accountfield, select the ledger account.
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Click the Generaltab.
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In the Sales tax codefield, select the sales tax code of the invoice.
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Click Post> Postto post the invoice.