A posted sales invoice has an author, which is the company. When items are returned to the company, the customer, the vendor, or the company can sign the invoice. If the customer or the vendor authors the returning invoice, the document author must be changed for that invoice.

1. Click Accounts receivable> Inquiries> Journals> Invoice

   –or–

   Accounts receivable> Common Forms> Customer Details> Inquiry> Invoice.

2. Select the invoice for which to change the status, and then click Function> Change document authorto open the Change document authorform.

3. In the New document authorfield, select the author for the invoice from the following options:

   • Company– The invoice is approved by the company.

   • Customer– The returned invoice is signed by the customer.

4. Click OKto apply the author change and return to the Invoice journalform.

5. Press CTRL+S or close the form.