GetServiceCallList

Description

Retrieves a list of service call summmary objects that match the specified criteria.

Parameters

Return Value:

Interfaces

• Dynamics GP
• Field Service

Examples

The following C# example retrieves the list of service call summary objects with a technician Id property of “T0102”. The technician Id and customer name properties from each service call summary object is displayed in a message box.

 Legacy endpoint

using System;
using System.Collections.Generic;
using System.Text;
using System.Windows.Forms;
using DynamicsGPWebServiceSample.DynamicsGPService;

namespace DynamicsGPWebServiceSample
{
	class Program
	{
		static void Main(string[] args)
		{
			CompanyKey companyKey;
			Context context;
			LikeRestrictionOfString technicianId;
			ServiceCallCriteria serviceCallCriteria;
			ServiceCallSummary[] serviceCallSummary;

			// Create an instance of the service
			DynamicsGP wsDynamicsGP = new DynamicsGP();

			// Be sure the default credentials are used
			wsDynamicsGP.UseDefaultCredentials = true;

			// Create a context with which to call the service
			context = new Context();

			// Specify which company to use (sample company)
			companyKey = new CompanyKey();
			companyKey.Id = (-1);

			// Set up the context object
			context.OrganizationKey = (OrganizationKey)companyKey;

			// Create a restriction object
			// Retrieve service call summaries with the technician Id 'T0102'
			technicianId = new LikeRestrictionOfString();
			technicianId.EqualValue = "T0102";

			// Create a service call criteria object
			// Retrieve service call summaries for the specified technician Id
			serviceCallCriteria = new ServiceCallCriteria();
			serviceCallCriteria.TechnicianId = technicianId;

			// Retrieve the service call summaries specified by the criteria object
			serviceCallSummary = wsDynamicsGP.GetServiceCallList(serviceCallCriteria, context);

			// Display the technician Id and customer name of each member of the object list
			StringBuilder summaryList = new StringBuilder();
			foreach (ServiceCallSummary a in serviceCallSummary)
			{
				summaryList.AppendLine("Technician: " + a.TechnicianKey.Id 
					+ "	Customer: " + a.CustomerName);
		}
			MessageBox.Show(summaryList.ToString());
	}
}
}

 Native endpoint

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Windows.Forms;
using DynamicsGPWebServiceSample.DynamicsGPService;

namespace DynamicsGPWebServiceSample
{
	class Program
	{
		static void Main(string[] args)
		{
			CompanyKey companyKey;
			Context context;
			LikeRestrictionOfstring technicianId;
			ServiceCallCriteria serviceCallCriteria;
			ServiceCallSummary[] serviceCallSummary;

			// Create an instance of the service
			DynamicsGPClient wsDynamicsGP = new DynamicsGPClient();

			// Create a context with which to call the service
			context = new Context();

			// Specify which company to use (sample company)
			companyKey = new CompanyKey();
			companyKey.Id = (-1);

			// Set up the context object
			context.OrganizationKey = (OrganizationKey)companyKey;

			// Create a restriction object
			// Retrieve service call summaries with the technician Id 'T0102'
			technicianId = new LikeRestrictionOfstring();
			technicianId.EqualValue = "T0102";

			// Create a service call criteria object
			// Retrieve service call summaries for the specified technician Id
			serviceCallCriteria = new ServiceCallCriteria();
			serviceCallCriteria.TechnicianId = technicianId;

			// Retrieve the service call summaries specified by the criteria object
			serviceCallSummary = wsDynamicsGP.GetServiceCallList(serviceCallCriteria, context);

			// Display the technician Id and customer name of each member of the object list
			StringBuilder summaryList = new StringBuilder();
			foreach (ServiceCallSummary a in serviceCallSummary)
			{
				summaryList.AppendLine("Technician: " + a.TechnicianKey.Id 
					+ "	Customer: " + a.CustomerName);
		}
			MessageBox.Show(summaryList.ToString());

			// Close the service
			if(wsDynamicsGP.State != CommunicationState.Faulted)
			{
				wsDynamicsGP.Close();
		}
	}
}
}

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