This section provides overviews of the fulfilling service contracts business process components, lists the forms associated with each business process component, and discusses the tasks associated with each business process component.

Fulfill service contracts business process component forms

The following table lists the forms that support the fulfill service contracts business process component. The table entries are organized by business process component task and then alphabetically by form name.

Note
Some forms in the following table require information or parameter settings to navigate to them.

Note

Some forms in the following table require information or parameter settings to navigate to them.

Business process component task	Form name	Usage
Develop and establish contract	Service agreements	Create and maintain service agreements.
	Subscriptions	Create and maintain service subscriptions.

Monitor and implement contract	Change service order stage	Select the next stage in the service order workflow.
	Service orders	Create and maintain service orders.

Update and evaluate contract	Cancel service level agreement	Cancel the service level agreement on a service order.
	Cancel service orders	Cancel service orders or reverse the Canceled status of service orders.
	Index subscription	Update base price and indexes for subscriptions.

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