Microsoft Dynamics AX users are employees of your organization or company (or a partner) who require access to Microsoft Dynamics AX to perform their job. Your organization or company could have hundreds of employees, but there might only be a few individuals who need to work with Microsoft Dynamics AX. Any individual who needs to access Microsoft Dynamics AX must be added to the list of Microsoft Dynamics AX users on the form as described in this topic. A user must also exist in at least one user group before they can access Microsoft Dynamics AX. For more information, see Manage user groups

Important Important

Before you can add an individual to the list of Microsoft Dynamics AX users, the individual must be listed in Active Directory directory services on your domain controller. For more information, see Working with users from Active Directory.


Microsoft Dynamics AX includes the option to create external usersor remote Web users. An external user is any individual who accesses Microsoft Dynamics AX using Enterprise Portal. To learn more about external users, see Giving users access to Enterprise Portal sitesin the Enterprise Portal Administration Guide.

Note Note

If you need to create multiple new users and those users already exist in Active Directory, use the to import those users into Microsoft Dynamics AX. For more information, see Import users from Active Directory.


To create a new user

  1. From a Microsoft Dynamics AX client, click > .

  2. Press CTRL + N to create a new user.

    Important Important

    If you are creating new users in Microsoft Dynamics AX while you are working through the Initialization Checklist, make sure that you have entered license information before you add users. If you add a user before entering license information, the user might have elevated permissions (Administrator permissions) in the application.


  3. In the field, enter the user's alias exactly as it is stored in Active Directory.

  4. In the field, enter the user's Active Directory domain.

  5. In the field, enter any unique identification for this individual (required). The user ID is restricted to a maximum of five characters.

  6. In the field, enter the user's name (optional).

  7. From the list, select the company that this user can access in Microsoft Dynamics AX. If you do not select a company, Microsoft Dynamics AX uses the current company that the administrator is logged into.

  8. To allow this user to access Microsoft Dynamics AX, select . The application checks to make sure the user is listed in Active Directory. If the user is not listed, the application returns an error.

    Note Note

    The option is read only. An external user is any individual who accesses Microsoft Dynamics AX using Enterprise Portal or a Web browser. This option is automatically set if the user is stored in Active Directory as described in Giving users access to Enterprise Portal sitesin the Enterprise Portal Administration Guide.


  9. Press CTRL + S to save changes.

    Note Note

    The user cannot access Microsoft Dynamics AX until added to at least one user group. To add the user to a group, click the tab. To create a new user group, see Create user groups.


If you have set up multiple companies in Microsoft Dynamics AX to reflect the structure of your organization or business, you must grant users access to each of these companies.

See Also