Depending on your company’s security policy, administrators often set an expiration date for a user’s password. If the credentials that you use to access company data have expired, or you save your credentials to access company data and must refresh those credentials, you must enter the credentials for that company again.

Reset your password for company access

  1. Open Report Designer. From the Companymenu, select Companies.

  2. In the Companiesdialogue box, click the company name, and then click Credentials.

  3. In the Connect todialogue box, type the user name and password. To avoid having to enter these credentials every time that you log on to a company, select Save my credentials.

  4. Click OK.

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