How do I reset my Management Reporter password for a company after it expires?

If you have saved your credentials for logging on to a company and those credentials have expired, the credentials must be reset.

  1. Open Report Designer. From the Companymenu, click Companies.

  2. Select the company for which credentials have expired, and then click Credentials.

  3. Enter the new credentials for logging on to the company.

  4. Click OKto save settings.

How do I change the date format on a report?

Management Reporter uses the date format that is selected in the Region and Language Formatssettings on the client computer. For example, if you specify Long datein a Management Reporter header and you do not want the day of the week to be printed in the header, click Start, select Control Panel, and then click Region and Language. Select a different Long dateoption that does not include the day of the week setting ( dddd).

The default date setting for Windows 7 and Windows Server 2008 English (United States) is dddd, MMMM dd, yyyy, where ddddrepresents the day of the week.

Note Note

When you change these settings, the new date formats are displayed in the Examplesarea of the Region and Language Formatsdialogue box. These settings are the same as what is displayed in Management Reporter headers.

How do I view log files?

How do I enter the registration or licence key?

Why do I receive an error when I try to create a new Management Reporter user?

The licence key that you purchase for Management Reporter grants you access to a specific number of user roles. When you have exceeded the total number of licensed users allowed by the licence key, you must inactivate other users or purchase additional licences in order to add more users. See your Microsoft Partner for more information about licences and licence configurations.

When I select an output path other than the report library, why do I receive a permissions error message?

Reports in Management Reporter are generated on the server computer rather than the client computer. When a report is generated, the output location must follow a \\server\share path, not a file address on a local computer (C:\files path). Additionally, the Management Reporter process service requires permission to any folder on the network that is being written to or read from. If the process service does not have access to the output location, it cannot generate reports to that folder.

Why do I receive an error when linking or exporting to Microsoft Excel?

Why do I receive an error when I try to change companies in Management Reporter?

Additional resources