Time windows are used in connection with automatic creation of service orders to optimize the scheduling of service order lines, so that within the criteria of the different time windows as many service order lines are connected to as few service orders as possible.
Time windows define how far a service order line can move in relation to its calculated date. The calculated date is the date on which the service order line was scheduled to happen in accordance with its interval setting and the service period you defined in . You define a time window using the following values:
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The service order line execution date can be moved to any open day within the same week as the initial calculated date. |
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The service order line execution date can be moved to any open day within the same month as the initial calculated date. For example, if the calculated date for a service order line is 02-15-2007, then the service order line can be scheduled on any week day between 02-01-2007 and 02-28-2007. |
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You define the maximum number of days before or after the initial calculated date the service order line can be moved. |
Note
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If no time window is specified for a service agreement line, the service order line deriving from the service agreement must be executed on the exact date on which it was initially scheduled. |
