You can also specify a template BOM for the object relation. The template BOM is a bill of materials for the object on which you perform service. If you replace a component part of the service object during a service visit, you can register this change in the service BOM by using the Service objects form.

You create a service agreement for servicing two elevators at a customer site. The service agreement has the identification ID SAL-001.

The elevators have been set up as objects in the Service objects form as EL-S/1000 and EL-L/1000.

You attach the service objects (EL-S/1000 and EL-L/1000) to the service agreement.

You want to register changes in the BOM for the service object as you replace component parts of the object, so you attach a service BOM to the service object relation, as described in the following table.

Because there are service object relations for the agreement, you can now create service agreement lines with these objects as described in the following table.

On a service visit, you have to replace the gearbox for elevator EL-S/1000. To replace a component part of the object, you can access the BOM Designer by using the service object relation that you set up for the current service agreement.

1. Click Service> Service agreements, and then select a service agreement.

2. Click Setup, and then click Service objects.

3. In the Service objectsform, click Designerto open the Designerform, and then update the BOM.

If you automatically create service orders for a service agreement, the service object relations in the agreement are also in the created service orders.