If you encounter an issue with a delivery date, for example, if a customer wants an item earlier, you can view the supply and investigate alternative sources of supply.

1. Click Accounts receivable> Common Forms> Sales Order Details.

2. Select the line that you want to see the supply overview for.

3. Click Inquiries> Supply overview.

4. You can view the supply alternatives in the grid, by clicking the tabs and viewing the different supply information.

5. If item dimensions are used, you can filter the supply information based on these. You can change the mode of delivery to the customer, the storage dimensions, and the delivery address to see how the supply information is impacted by these conditions.

6. Click Updateto refresh the supply information after making changes.