Many companies have customers who are located in another time zone, or the company itself might have different locations across world. With multiple time zones, scheduling activities can be difficult when you are trying to calculate the time difference between participants. With the time zone functionality in Microsoft Dynamics AX, activity creation and synchronization in relation to time zones in Microsoft Office Outlook can now be performed. Time values that are stored in Microsoft Dynamics AX follow the Coordinated Universal Time (UTC). However, when you view activity times, the times will appear in the time zone you are located in.

The activities in MSDAX are divided into four categories:

  • Appointment

  • Task

  • Event

  • Action

When you are creating an activity you can set a start date and time and an end date and time for the activity. The date and time information for both starting and ending an activity is located in the same field. However, there is an exception to the end date and time with tasks and events. These activity types do not have an end date and time field.

After you have created the activity and determined the date and time, you can synchronize the activity to your Office Outlook calendar.


You are located in Copenhagen, Denmark and you plan to schedule an activity that involves attendees who are located in two other time zones: New Delhi, India and Buffalo, New York. When you create the activity, the date and time that you set for the activity will reflect your time zone. You create the activity in your calendar for August 15 at 16:00.

When you assign the activity to the attendee in Buffalo, New York, the date and time of the activity will appear to this attendee as August 15 at 10:00. The attendee in New Delhi, India will see the activity date and time as August 16 at 20:00.