To avoid discrepancies, the following fields are always synchronized between intercompany orders: , , , and .

You can specify how you want to synchronize the following parameters:

  • Customer information

  • Return Materials Authorization (RMA) number

  • Batch number

  • Serial number

  • Prices and discounts

  • You can also specify how you want to synchronize the following information: financial dimensions and warehouse dimensions. You specify the synchronization of this information in the form.

If there are deviations in prices between your intercompany companies, the price synchronization in the action policies determines the company from which to initiate the prices, and those prices are used in both companies.

Prices can be set up either as the cost price + extra charges or by trade agreements.

When changing values or information, these are seen immediately in your other company; that is, they are synchronized in real time.

Notes are always synchronized back and forth among the original sales order, the intercompany purchase order, and the intercompany sales order. Notes that are attached to an intercompany purchase order are synchronized automatically to the related intercompany orders when the document is created, changed, or deleted in the intercompany purchase order.

Note Note

If your intercompany order is direct delivery and in the Inventory dimensions form you have defined the storage dimensions location and pallet ID as and you have not selected and for the item on the intercompany purchase order, then no intercompany order chain is created automatically. You receive an infolog message stating that the dimension group for the item line is not in compliance with intercompany direct delivery. This restriction is enforced to avoid subsequent problems in connection with packing slip updates. This restriction applies only to intercompany direct delivery.