When an amount on an invoice has a negative value, the invoice is classified as a credit note and when it is printed, it has the title Credit note.

When you create a credit note to credit an amount that was previously invoiced, you must first select the invoiced amount for crediting. Then you create a credit note by following the same procedure that you use to create an ordinary invoice.

You can include transactions that are selected for crediting, credit transactions, and transactions that are posted on an invoice on the same invoice or credit note. The classification is then either an invoice or a credit note, depending on whether the total amount is positive or negative.

Crediting procedure

To credit amounts that were previously invoiced, you must select the transactions that were previously posted on an invoice and then create and post a credit note proposal.

Crediting sales orders

The procedure for crediting sales orders is different than the procedure for crediting Projecttransactions. The table below provides details about the differences.

Transaction originating from	To be reversed to project	To be reversed to inventory
Item consumption such as item journal, project purchase order, or item requirement.	Create a credit note in project.	Use the crediting feature in Accounts receivablesection to create a credit note.
Item delivery such as sales order.	Use the crediting feature in Accounts receivableto create a credit note with scrap.	Use the crediting feature in the Accounts receivablesection to create a credit note.

Topics about credit notes

Topic	Description
Credit invoiced amounts	How to select invoiced amounts for crediting and then creating the credit note.
Create credit notes	How to create credit notes.

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