This section provides overviews of the deliver service business process components, lists the forms associated with each business process component, and discusses the tasks associated with each business process component.
Plan and allocate service orders
Deliver service business process component forms
The following table lists the forms that support the deliver service business process component. The table entries are organized by business process component task and then alphabetically by form name.
Note |
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Some forms in the following table require information or parameter settings to navigate to them. |
Business process component task |
Form name |
Usage |
---|---|---|
Plan and allocate service orders |
Alternative service address |
Create or change addresses for service orders. |
Create service orders |
Create service orders based on service agreement lines. |
|
Prepare for service |
Edit service or template BOM line |
Modify template bill of material (BOM) lines or service BOM lines. |
Service BOM designer |
Maintain template BOMs and service BOMs. |
|
Deliver service |
Copy service agreement lines |
Copy service agreement lines to service agreements or service orders. |
Copy service order lines |
Copy lines from another service order to the selected service order. |
|
Copy service template lines |
Copy lines from a service template to a service order or service agreement. |
|
Create subscription fee |
Create subscription fee transactions. |
|
Move service order lines |
Move service order lines to another service order. |
|
Finalize and close order |
Delete service orders |
Delete service orders. |
Post service order |
Post service orders. |