1. Click Service> Service agreements.

2. Select an existing service agreement that doesn't have any attached service orders, or create a new service agreement.

3. In the lower pane of the form, press CTRL+N to create the required lines for the template.

4. On the Setuptab, select a service template group from the Service template grouplist.

The service agreement is now created as a template, and the lines can be copied to other service agreements and service orders.