The drill-down functionality is enabled by adding the following links in the alert e-mail template. When receiving an alert e-mail message the user can drill down by clicking the relevant drill-down links in the alert e-mail message. The link text that the user sees in the alert e-mail message is defined in the alert e-mail template.

To use the drill-down functionality from an e-mail message, users must work from a local Microsoft Dynamics AX client with a local version of the Microsoft Dynamics AX configuration file. The drill-down functionality does not work if users access Microsoft Dynamics AX by an application server.

If users can receive alerts from two different databases, it is important that the drill-down link in alert e-mails drills down to the database where the event occurred.

A value must be entered as a drill-down target for each of the two database systems to identify the databases. The drill-down target information prevents users from drilling down to a wrong database.

If a user does not have Microsoft Dynamics AX running when clicking a drill-down link in an alert e-mail message, the Microsoft Dynamics AX default configuration is launched, provided that the default configuration is connected to the database where the alert is stored. If the default configuration is not connected to the correct database, the drill down results in an error.

On the other hand, if a user starts up Microsoft Dynamics AX before clicking the drill-down link, the drill down succeeds provided that the Axapta client is connected to the database where the alert is stored.

Note
If the drill-down target is changed after an alert e-mail has been generated and sent, the URL in the alert e-mail is outdated and the drill-down fails.

1. Click Basic> Setup> Alerts> Alert parameters.

2. In the Alert parametersform, enter the drill-down navigation target in the Drill-down targetfield.