Use Accounts receivable to track all sales and incoming payments from customers.

You can set up customer groups, customers, posting profiles, various payment options, interest notes, collection letters, commissions, parameters concerning customers and sales orders, prices and discounts, charges, supplementary items, deliveries and destinations, bills of exchange, and other types of Accounts receivable information.

Depending on your setup, you can then perform many tasks that are related to customers and sales, such as creating and managing sales orders, sales quotations, and free text invoices, and settling customer invoices.

The topics in this section provide information about setting up and maintaining Accounts receivable.

Accounts receivable setup overview

Configuring required Accounts receivable information

Configuring Accounts receivable journals

Configuring customer invoices

Configuring customer payments

Configuring customer payment formats

Configuring interest and finance charges

Managing customer information

Accounts receivable setup and maintenance forms

The following table lists the forms that support setting up and maintaining Accounts receivable. The table entries are organized by task and then alphabetically by form name.

Note
Some forms in the following table require information or parameter settings to navigate to them.

For more information about setup and maintenance tasks, see the System and Application Setup Help.

Task	Form name	Usage
Configuring required Accounts receivable information	Accounts receivable parameters	Set up parameters for the Accounts receivable module.
	Customer groups	Create and maintain groups of customers that share key parameters, including terms of payment, settle periods, inventory posting ledger accounts, sales tax group, and default account setup.
	Form setup	Define the format of information on various documents related to customers, such as sales orders, picking lists, packing slips, and invoices.
	Methods of payment	Create and maintain information about methods of payment for customers.
	Posting profiles	Set up the posting profiles that control the posting of customer transactions to the general ledger.
	Terms of payment	Define the terms of payment that you assign to sales orders, purchase orders, customers, and vendors in either Accounts receivable or Accounts payable.

Configuring Accounts receivable journals	Journal names	Create and manage templates for journals, including the management of posting restrictions for selected users or user groups.
	Workflow configuration	Create a new workflow or modify an existing one.

Configuring customer invoices	Footer text	Specify footer text for a print management record in multiple languages. When the document is printed, the language of the document determines the language of the footer text.
	Form notes	Edit the standard text that appears on the various forms that your organization uses, such as invoices, sales orders, and interest notes.
	Form setup	Define form note parameters for quotations, confirmations, picking lists, packing slips, invoices, free text invoices, and interest notes.
	Form sorting parameters	Set up sorting orders for printing multiple invoices; for example, by invoice account and sales order number.
	Misc. charges code	Set up codes for the miscellaneous charges to use on sales and purchase orders, such as invoice fees, freight, and insurance.
	Print management setup	Set up print management original or copy records and conditional settings. This information controls the way that documents, such as sales orders and purchase orders, are printed during the posting process.

Configuring customer payments	Cash discounts	Set up and manage cash discount codes, which are linked to customers and vendors and are applied to sales orders and purchase orders.
	Credit card processors	Set up information for credit card processors that preauthorize credit cards that are submitted for the payment of sales orders.
	Exchange rates	Create and view the currencies that your company uses and maintain appropriate exchange rates between the company currency and other currencies.
	Intercompany accounting	Create a list of accounts that the current company can post to. You must set up debit and credit accounts, and also set up the journal that receives the transactions in the other company.
	Language texts	Create text in another language. You can translate all texts for external use (such as terms of payment, terms of delivery, and modes of delivery) into one or more languages.
	Methods of payment	Create and maintain information about methods of payment for customers.
	Payment days	Define the payment days that are used to calculate due dates for payments that you will receive from customers or make to vendors.
	Payment fee	Create and maintain payment fees that are related to customers, such as fees for bills of exchange.
	Payment fee setup	Set up payment fees for various combinations of banks, methods of payment, remittance types, payment specifications, currencies, and date intervals.
	Payment schedules	Create payment schedules, which you can use to schedule installment payments from customers and to vendors.
	Payment specification	Create and view payment specification codes for the method of payment that you selected in the Methods of paymentform. You define payment specification codes according to your agreement with the bank that is specified for the selected method of payment.
	Transaction text	Create transaction text for automatic postings to General ledger. You can set up transaction text in various languages.

Configuring customer payment formats	Bill of exchange layout	Set up the layout of bills of exchange for the bank account that you selected in the Bank accountsform.
	Check layout	Set up the layout of checks for the bank account that you selected in the Bank accountsform.
	File formats for methods of payment	Select import, export, return, and remittance file formats to use for customer payments.
	Methods of payment	Create and maintain information about methods of payment for customers.
	Signature	Add, change, or remove signature image files, such as .bmp, .jpg, or .gif files. The signature image files are printed on checks as official company signatures.

Configuring interest and finance charges	Accounts receivable parameters	Set up parameters for the Accounts receivable module.
	Collection letter	Create and manage collection letter sequences and connect them with collection letter lines.
	Customer posting profile	Set up the profiles that control the posting of customer transactions to the general ledger.
	Form setup	Define form note parameters for quotations, confirmations, picking lists, packing slips, invoices, free text invoices, and interest notes.
	Interest setup	Set up and manage interest codes.

Configuring Accounts receivable statistics	Aging buckets	Set up and manage user-defined aging buckets, which are used to analyze the maturity of customer accounts and vendor accounts, based on a date that you enter.
	Business statistics	Set up business statistics inquiries that can help you analyze the performance of your organization.
	Business statistics data	View data in a grid format for a selected business statistic.
	Graphics setup	Configure the display of business statistics data on the Graphicstab in the Business statisticsform.

Managing customer information	Customer bank accounts	Create and manage customer bank accounts.
	Customer groups	Create and maintain groups of customers that share key parameters, including terms of payment, settle periods, inventory posting ledger accounts, sales tax group, and default account setup.
	Customers	Create and manage the customer accounts that the company does business with.
	Global address book	Enter or view information about prospects, leads, opportunities, customers, contact persons, competitors, and employees.
	Print management setup	Set up print management original or copy records and conditional settings. This information controls the way that documents, such as sales orders and purchase orders, are printed during the posting process.

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