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Use this form to create symptom codes that are used in repair lines for service objects. Symptom codes are associated with symptom areas and identify malfunctions based on customers' descriptions of problems.
Example
A customer brings an automobile to your repair shop and reports several issues, which you list as symptom codes:
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When the brakes are applied, the car makes a noise and the steering wheel shakes. You add the two symptom codes Noiseand Shakingto the existing Brakessymptom area.
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The car shakes while turning corners. You add the symptom code Shakingto the existing Steering problemssymptom area.
Navigating
the form
The following table provides descriptions for the controls in this form.
Fields
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Field |
Description |
|---|---|
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|
Type a symptom code identification. |
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Type a symptom code description. |
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View the symptom area that the symptom code is associated with. |
