Tasks that
use this form
Navigating
the form
The following tables provide descriptions for the controls in this form.
Tabs
|
Tab |
Description |
|---|---|
|
View and edit stages that are used with updating of the service order. |
|
|
View and edit the selected stage. |
Filtering records
|
Filter |
Description |
|---|---|
|
|
View a graphical representation for the stage structure. Expand and collapse the structure by using the '+' and '-' signs. |
Fields
|
Field |
Description |
|---|---|
|
|
The current stage, or phase, of the service order according to the time requirements specified in the SLA. |
|
|
Enable the deletion of the service order or service order lines at this stage. |
|
|
Enable the modification of the service order or service order line at this stage. |
|
|
Enable the cancellation of the service order or service order lines at this stage. |
|
|
Enable the posting of the service order line transactions. |
|
|
Select this parameter if a reason code must be specified before you continue with the next stage. |
|
|
Select the identification of the previous stage for the service order. If you do not specify a previous stage, this line will represent the initial, or first stage in the sequence. All stages except the one that is to begin the sequence must be assigned to a parent stage. |
|
|
Stop the time recording against a service level agreement when a service order is moved to this stage. |
