CRM> Setup> Contact management> E-mail groups> E-mail groups

Use this form to create and maintain new e-mail groups.

An e-mail group:

Is collection of e-mail addresses, facilitating e-mail messages to all members of the e-mail group
Can consist of one or several members
Can be composed of contact person and/or employee mail addresses (as some employees might benefit from the e-mail messages sent to contact person.)

The e-mail group members can be chosen from either the Contactstable, the Employeetable, or an entire sales unit.

Tasks that use this form

Navigating the form

The following tables provide descriptions for the controls in this form.

Tab	Description
Overview tab	Provides an overview of all the e-mail groups.
General tab	Provides more detailed information on the active e-mail group, adding a description to the active e-mail group selected on the Overviewtab.

Button	Description
Members	Open the E-mail group membersform and connect a contact person, employee, or entire sales unit to the active e-mail group.

Fields	Description
E-mail group	The e-mail group of which the contact person and/or employee is a member of.
Category	The e-mail group's category. This field refers to the e-mail categories, set up in E-mail category and serves to identify the e-mail messages from the e-mail group.
Description	A more precise and detailed description of the e-mail group and its category.

Description

E-mail group

The e-mail group of which the contact person and/or employee is a member of.