You can use the Return packages tableform to register packages that are returned by a customer. Also, you can define the packing units and packing groups for an item in the Packing unitsform.

1. Click Inventory management> Setup> Packing material> Return packagesto open the Return packages tableform.

2. In the Packaging codefield, enter a unique code for the returned package.

3. In the Package descriptionfield, enter a description for the returned package.

4. In the Depositfield, enter the deposit amount paid by the customer for the returned package.

5. Press CTRL+S or close the form.

6. Click Inventory management> Setup> Packing material> Packing unitsto open the Packing unitsform.

7. Press CTRL+N to create a new line and enter the required details to define the packing units for the items.

   Note
   For more information, see "Packing units (form)" in the Applications and Business Processes Help.

8. On the Generaltab, in the Packing unitfield, select a unit of measurement for packing an item.

9. Select the code for the returned package in the Packaging codefield.

10. Press CTRL+S or close the form.

11. Click Accounts receivable> Setup> Parametersto open the Accounts receivable parametersform.

12. On the Number sequencestab, set up a journal number sequence for the Package voucherreference type.

    Note
    When a sales invoice is posted, a special voucher is used to post the client fee for the package. All deposit transactions are posted to a separate account, which is defined in the Depositsfield in the Customer posting profileform.

13. Press CTRL+S or close the form.

14. Click Accounts receivable> Common Forms> Sales Order Detailsto open the Sales orderform.

15. Press CTRL+N to create a sales order, and enter the required details.

    Note
    For more information, see "Sales orders (form)" in the Applications and Business Processes Help.

16. Click Setup> Package issueto open the Package issueform. You can view the package quantity for the open sales order.

    Note
    If you open the Packages issueform for a sales order header, all the packages for each sales order line are displayed in the form. You can add a line with another package, if necessary. The Item numberfield will be blank. If you open the Package issueform for a sales order line, you can change the quantity of packages in the Deliver nowfield.

17. Press CTRL+S or close the form.