Click Accounts receivable> Common Forms> Customer Details> Functions> Packages returnto open the Return packages transactionsform.

In the upper pane, press CTRL+N to create a new line.

In the Datefield, select the transaction date.

In the Descriptionfield, enter a description of the current journal.

In the lower pane, press CTRL+N to create a new line.

In the Packaging codefield, select the returned package code.

Note
When you select the returned package code, the quantity of packages that can be returned by the customer is calculated automatically in the This quantity can be returnedfield.

In the Return qtyfield, enter the number of units of the item that were returned to the inventory.

Note
When you enter the quantity, the amount to be paid to the customer is calculated automatically in the Amountfield.

Click Postto post the returned packages.

Click Printto print the returned packages report.