Click Accounts receivable> Common Forms> Sales Order Detailsto open the Sales orderform.

Press CTRL+N to create a new sales order transaction.

Note
For more information, see "Sales orders (form)" in the Applications and Business Processes Help.

Enter the required details for the customer.

Click Functions> Create credit noteto open the Create credit noteform.

Note
For more information, see "Create credit notes" in the Applications and Business Processes Help.

Select the Delete order linescheck box to clear all the lines for the current sales order in the Sales orderform.

Note
Credit note lines can be created only in an empty sales order.

Select the Create corrective linescheck box to add new original invoice lines along with credit lines to the credit note.

Select the Select allcheck box on the Invoicetab to add all the invoice lines to the credit note.

Note
To prevent any invoice line from being credited, clear the Markcheck box in the lower pane.

Click OKto add the selected lines to the sales order and close the Create credit noteform.

In the Sales orderform, click Posting> Invoiceto open the Posting invoiceform.

On the Parameterstab, select the Print invoicecheck box to print the invoice for the transaction.

Click OKto post and print the invoice for the transaction. You can view the original invoice number in the Main invoice no.field in the header section of the printed invoice.