Customer transactions that are reversed can be posted as correction transactions in the General ledger.
-
Click Accounts receivable> Setup> Parametersto open the Accounts receivable parametersform.
-
On the Updatestab, select the Credit note as correctioncheck box.
-
Press CTRL+S or close the form.
-
Click Accounts receivable> Common Forms> Customer Detailsto open the Customersform.
-
Press CTRL+N to create a customer account, or select an existing customer.
-
Click Transactionsto open the Customer transactionsform.
-
Select the transaction to reverse.
-
Click Reverse transaction.
-
In the Reversal posting datefield, select the posting date for the reversed transaction.
-
Click OKto complete the transaction.
-
Press CTRL+S or close the Customer transactionsform.