To process a return, first validate the return quantity, update the quantity field in the item arrival journal, and then select a disposition code or indicate that the returned items need to be inspected. After completing these steps, you can post the item arrival journal for the return order.

1. Click Inventory management> Periodic> Arrival overview to open the Arrival overviewform.

2. In the Setup namefield, select Return order.

3. If the list of receipts is long, use the fields in the Rangearea to narrow down the list.

4. Locate the line of the return order that you want to post, select its Select for arrivalbox, and then click Start arrival.

5. Click Journals> Show arrivals from receiptsto open the Location journalform.

   Tip
   To view detailed information, select a journal, and then click Lines.

6. Make any necessary updates, and then click Post.

After the journal is posted, the returned items are registered in inventory, and the Return ordersform indicates that the items have arrived at the warehouse.