The form provides you with an at-a-glance status update of the various scheduled service activities and provides tools for tracking the flow of service orders in your company.

In order to help you quickly gauge the urgency of a service order, the Gantt chart at the top of the page supports the use of colors to distinguish the priority of a service call. By default, these colors are red for high priority, yellow for normal priority, and green for low priority.

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These colors can be changed on the tab in the form.

If you are unable to distinguish the differences among service priority colors, refer to the service activity data on the tab to review the urgency of service calls.

The form includes additional details to help you evaluate the urgency of a service order, such the service agreement and service level agreement with which it is associated.

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