Select how service order lines will be initially grouped after they are automatically created. You can group by:

Example

You create a service agreement with a start date on 03-31-2007 and in the field, you specify . You then create the following service agreement lines:

Agreement line number

Transaction type

Description

Interval

Service object

Start date

1

SAL1

Weekly

X-1

04-01-2007

2

SAL2

Bi-weekly

X-2

04-01-2007

3

SAL3

Weekly

X-2

04-01-2007

You do not specify time windows for any of the service agreement lines. Therefore, the service order lines will not move from the calculated day that they fall on.

Next, you generate service order lines from the form from 04-01-2007 until 04-30-2007.

In total, 10 service orders are created. Because the combined setting that you selected was , all service orders that are created have only service order lines with one specific service object. Service order lines that are generated from the service agreement and have the same service date and the same object are combined on the same service order.

Note Note

In this example, the calendar specified in the form has no closed days.


Further grouping of service order lines into service orders occurs according to any time window that you specify on the service agreement lines.

See Also