When you handle a return order, you must specify a reason return code to identify why the product is being returned and a disposition code to determine what should be done with the returned product itself.

A disposition code can be applied when you create the return order, register item arrival or packing-slip update an item arrival, and end a quarantine order.

You can define any disposition codes that you need to support the business processes. The following table provides a set of typically used codes to assign return item disposition.

Disposition Type

Common Code

Description

Disposal

SC

Scrap/Destroy

Disposal

DC

Donate to Charity

Disposal

TD

Third Party Disposal

Disposal

SL

Salvage

Disposal

TS

Third Party Sale (Secondary Markets)

Repair/Modify

RW

Rework

Repair/Modify

RF

Remanufacture/Refurbish

Repair/Modify

MD

Modify

Repair/Modify

RP

Repair

Repair/Modify

RV

Return to Vendor

Other

AI

Use as is

Other

RS

Resale

Other

EX

Exchange

Other

MS

Miscellaneous

For more information about how to set up disposition codes, see Set up disposition codes.

Select a disposition code for a quarantine order

  1. Click > > > .

  2. For an existing quarantine order, select an action from the field on the tab.

Note Note

For information about how to create a new quarantine order manually, see About quarantine ordersand Quarantine order (form).


See Also