Accounts receivable> Setup> Sales order> Returns> Return reason codes

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Accounts receivable> Setup> Sales order> Returns> Return reason code groups> Return reason codes

Use this form to create, name, and describe the reason codes that you will assign to reason code groups for use in handling product returns.

Tasks that use this form

Navigating the form

The following tables provide descriptions for the controls in this form.

Tab	Description
Overview tab	Create and review reason codes for product returns.
Enter criteria on the General tab	View or edit additional information about the selected return reason code.

Button	Description
Misc. charges	Set up and maintain miscellaneous charges for reason return codes on the Set up misc. chargesform.
External codes	Define external codes to match with the company's own reason return codes on the External codesform. For more information, see Set up external codes for AIF.