The service-agreement interval indicates the frequency with which service-order lines are created for service-agreement lines when you create service orders automatically.
When you create service orders automatically, service-order lines are created according to the interval you have specified for the service-agreement line from the start date of the agreement line.
Note
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If the field of a service-agreement line in the form is blank, the line is a one-time event, and it is not used to create service orders repeatedly. |
Example
First, you create a service agreement with the option set to .
Create service agreement
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Click > .
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Press Ctrl+N to create a new service agreement.
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Click the tab, and select a project in the field, and select February 1, 2007 in the field.
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Click the tab and select on the list.
You have now created the following service agreement:
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Project |
Start date |
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Your project |
February 1, 2007 |
Next, you create a service-agreement line with the transaction type .
Create service agreement line
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Select the service agreement that you just created, and create a new line in the lower pane of the form.
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Select in the field.
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Make sure that you have set up a service interval of 10 days. For information on setting up the service interval, see Set up service intervals.
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In the field, select the 10 days interval.
You have now created the following service-agreement line:
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Transaction type |
Start date |
Service interval |
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February 1, 2007 |
Every 10 days |
There is no time window set up for the line. For more information on time windows, see About time windows.
Last, you create service orders and service-order lines for the month of February 2007.
Create service orders
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Click > > .
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Specify February 1, 2007 in the field, and February 28, 2007 in the field.
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Select the check box.
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Click OK.
Because there is no grouping on the service order (defined by the option in the ), one service order line is created per service order.
